The fight against fire starts before the fire itself begins.
Quality is a priority for us. Therefore, and being aware of the commitment that this means, Titan maintains an integrated Quality Management System, following a philosophy of continuous improvement.
Quality in all aspects
We want not only to be leaders in service, but also in customer service, in our work methodology and in the care for the environment, merits that are recognized under the ISO 9001 and ISO 14001 certifications.
Titan also attaches special importance to compliance with any regulations related to legality, the environment and safety in all our services, and we want our customers, whether public or private, to have peace of mind and full confidence in us.
Therefore, we are proud to say that our companies are the first aeronautical group to have a system of prevention of legal and criminal risks certified under the UNE-19601 standard. A guarantee of trust and commitment in a context of fighting against corruption and money laundering.
The pillars that sustain our quality system are based on
01. Excellence in management
whether in training, operations, fire fighting or aircraft maintenance. We promote the high qualification and training of all the personnel that form part of our company so that the services offered have the quality that define us.
02. Health and safety
always guaranteeing the safety of our workers, whatever their position, from pilots to administrative staff. We also contribute to improving the safety of our environment as much as possible in order to extend good practices beyond our organization.
03. Trust
offering a quality service is an important goal, but beyond that, we seek to be worthy of your trust, to fulfill your expectations. We want to maintain our position as a benchmark in terms of our task, which unites us all.
04. Respect for the environment
our work is synonymous with commitment with the environment. Preserving, maintaining and taking care of our natural parks and forests to preserve the richness of our heritage are tasks to be proud of.
Compliance with these guidelines has earned us the quality seals of the ISO 9001 and ISO 14001 standards, for meeting the criteria defined in our policies.
Commitment and integrity
The people who make up our company aspire to ensure that their conduct responds and conforms to both the current legislation and to ethical principles and social responsibility.
