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Quality

The fight against fire starts before the fire itself begins.

Quality is a priority for us. Therefore, and being aware of the compromise that this means, Titan maintains an integrated Quality Management System, following a philosophy of continuous improvement. We want not only to be leaders in service, but also in customer service and in our work methodology.

Quality in all aspects

From Titan, we watch over the fulfillment of any regulation linked to the Legality, the Environment and the Security in all our services, either in fire extinction operations, fumigation, maintenance of aircrafts or training of mechanics or pilots.

The management aims to constantly review and improve the company’s quality policy, ensuring that it is complied with. But most of all, we want the people who work with us to find this quality system just as important and to be part of it.

The pillars that sustain our quality system are based on

01. Excellence in management

whether in training, operations, firefighting or aircraft maintenance. We promote the high qualification and training of all the personnel that integrate our company so that the services offered have the quality that characterizes us.

02. Respect and security

to always guarantee the security of all our workers, whatever their position, from pilots to administrative staff. Also contribute to improving the safety of our environment as much as possible in order to extend good practices beyond our organization.

03. Trust

Offering a quality service is an important goal, but beyond that, we seek to be worthy of your trust, to fulfill your expectations. We want to become a reference for society and the Public Administration in terms of our task, a task that unites us all.

04. Respect for the environment

our work is synonymous with commitment to the environment. Preserving, maintaining and taking care of our natural parks and forests to preserve the richness of our heritage are a task to be proud of.

Compliance with these guidelines has earned us the quality seals of the ISO 9001 and ISO 14001 standards, for meeting the criteria defined in our policies.

Commitment and integrity

The people who make up our company aspire to ensure that their conduct and that of the people related to it respond and conform, in addition to current legislation, to ethical principles and social responsibility.